Basswin payments: withdrawals, deposits and what you'll actually wait
Start playingBasswin supports bank cards, electronic payments and paid SMS for deposits, with withdrawals processed back through the same method you used to fund your account. Daily withdrawal limits sit at 2,000 EUR, weekly at 10,000 EUR, and monthly at 40,000 EUR. A withdrawal request may be processed within 36 hours, though additional checks can extend this to 30 days in some cases.
Getting money out: the withdrawal route
Withdrawals must be made using the same payment method you deposited with. If you funded your account with a MasterCard, your payout returns to that card; if you used an electronic payment service, the money goes back the same way.
MasterCard credit cards cannot be used for withdrawals. If you deposited with one, you'll be offered an alternative method for your payout. The operator's terms confirm this restriction but do not specify which alternative you'll receive.
All deposits are subject to a 3x wagering requirement before you can withdraw. For Live Dealers, Video Poker, Tables and Other games, the minimum required sum of bets is triple your deposit amount. Activity in Live Slots does not count toward this requirement.
How long a payout takes
A withdrawal request may be processed within 36 hours. That's the operator's stated window, not a guarantee.
Additional checks on gaming transactions can take up to 30 days. These investigations apply when the operator suspects prohibited software use or irregular play, and your account's functionality is restricted during this period.
Processing times depend on the payment method used and whether you've completed identity verification. First withdrawals take longer because the operator must confirm your documents before releasing funds.
Funding an account here
You can deposit using bank cards (MasterCard is mentioned in the terms), electronic payment services, or a paid SMS service. The operator accepts EUR and USD, with Bitcoin mentioned as a currency subject to rate changes.
No minimum deposit figure is published in the operator's terms. A 10 EUR deposit is used as an example in the AML documentation, and a 50 EUR deposit qualifies you for level 1 of the Weekly Lottery, but neither confirms a minimum threshold across all products.
Fees and limits you need to know
| Condition | Amount |
|---|---|
| Daily withdrawal limit | 2,000 EUR |
| Weekly withdrawal limit | 10,000 EUR |
| Monthly withdrawal limit | 40,000 EUR |
| Withdrawal fee (funds not involved in play) | 20% |
| Inactivity fee (after 180 days) | 5 EUR per month |
The operator charges a 20% fee on the amount withdrawn for withdrawals of funds that were not involved in the game. This is an unusually high charge and applies if you deposit money but don't meet the 3x wagering requirement.
Accounts inactive for 180 days are charged a 5 EUR administration fee each month until the balance reaches zero.
Why a payout gets held
Your withdrawal will be delayed or refused if you haven't met the 3x wagering requirement on your deposit. The operator will also hold payouts during identity verification, particularly if you're withdrawing for the first time or requesting more than 1,000 USD.
Investigations into suspected prohibited software or irregular play can freeze withdrawals for up to 75 days. Your account remains restricted during this period.
If a payout is late or refused and you don't know why, contact the operator's support team at [email protected] or +441294620814. Have your transaction date, the amount you requested, and the payment method ready when you get in touch.
Proving who you are
All players who make a deposit are subject to KYC procedures. Withdrawals exceeding 1,000 USD trigger an identification process before the funds are released.
You'll need to provide a valid passport, driver's licence or ID, plus a utility bill issued within the last 30 days or a bank statement. If you deposited with a card, you'll also need to upload photos or scans of both sides with the first six and last four digits visible and the CVV hidden, along with a bank statement for that card.
The operator may also request a photograph of you holding your identification document.
Responsible play
Gambling should be entertainment, not a chore. Set limits on what you deposit and how long you play before you start, and stick to them. If you need to step back, you can request to be disconnected from the service by writing to the support team; blocking is only applied after a call from a support manager to the account owner. Self-exclusion requested via online chat is valid for 30 days from the date of blocking.
For free, confidential support in the UK, contact GamCare at gamcare.org.uk or call the National Gambling Helpline on 0808 8020 133 (24/7). BeGambleAware (begambleaware.org) and GamStop (gamstop.co.uk) offer self-exclusion tools across all UK-licensed sites. You must be 18 or over (18+) to use this site.
This site is for players aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.
Frequently asked questions
How long does a Basswin withdrawal take?
A withdrawal request may be processed within 36 hours. Additional checks on gaming transactions can extend this to 30 days. First withdrawals take longer because identity verification must be completed before funds are released.
What is the minimum withdrawal at Basswin?
The operator does not publish a minimum withdrawal amount in its terms.
Does Basswin charge a withdrawal fee?
Yes. The operator charges a 20% fee on withdrawals of funds that were not involved in the game. If you've met the 3x wagering requirement on your deposit, no fee applies.
Can I withdraw using a different method than I deposited with?
No. Withdrawals must be made by the same payment method you used for depositing. The exception is MasterCard credit cards, which cannot be used for withdrawals; the operator will offer an alternative method in that case.